Refund & Cancellation Policy

Last updated: August 24, 2026

Trial

ZeroSilo may offer eligible customers a 45-day trial. Trial terms shown during signup or activation apply to that account.

Cancellation

Customers may cancel recurring ZeroSilo service by contacting ZeroSilo or using available account cancellation controls. Cancellation stops future renewal charges after the current paid service period, unless otherwise stated during purchase.

Refunds

Unless otherwise required by law or expressly agreed in writing, subscription fees already paid for an active service period are generally non-refundable. ZeroSilo may review billing errors, duplicate charges, or exceptional circumstances individually.

Payment disputes

If you believe a charge is incorrect, please contact ZeroSilo before initiating a payment dispute so we can investigate the issue.

Contact

Billing and cancellation questions may be sent to admin@zerosilo.app or by calling 435-817-9602.